Effective CommunicationHR/LEADERSHIP DEVELOPMENT
Communication skills are consistently ranked as crucial for managers and supervisors, a fact that may not be surprising in the light of recent studies suggesting that up to 70% of mistakes in the workplace are a direct result of poor communication. This course is designed to simplify the broad and complex topic of communication by exploring three specific levels of organizational communication: manager to employee, manager to team, and peer-to-peer. Learners will review key competencies for each level and the impact of workplace communication on job satisfaction, engagement, productivity and organizational commitment.
Course Length: 45 minutes
Training Category: HR/Leadership
Release Date: 07/02/15